Through delifrenz vendor app, vendors are able to set their products for sale in delifrenz community which will be displayed and purchased by delifrenz users via delifrenz app. Vendors are also able to receive orders from users/buyers and complete the ordering process including sending requests to couriers for delivery of orders to users/buyers. Vendors are able to manage their fulfilment process until the completion of orders and get into group chat with the buyer and courier (and recipients) within the same order, thereby ensuring the smoothness of fulfilment process. Vendor may also seek assistance by starting a chat with delifrenz care centre within the respective orders.